The customer, in finalizing his order, has the choice between several modes of transport.
Regardless of the delivery method chosen, the customer will receive a tracking number for his package.
Packages are shipped upon receipt of the total amount of the order. The condition of our parcels is checked before they leave the warehouse, it is up to the customer to return to the carrier if the goods have been damaged during transport.
Delivery by post :
We send the package to the delivery address entered in the customer account. This address can be changed at any time by the customer in his account details.
Delivery the day after the shipment in Belgium, 2 to 10 working days for abroad depending on the distance.
Delivery by Mondial Relay :
The customer is delivered at a relay point. The customer receives an e-mail from Mondial Relay which invites him to specify the relay point of his choice. Delivery in 3 to 5 working days.
Delivery in a foreign country:
If the buyer's country does not appear in the list of proposed countries, the customer can contact the Nina Saddlery (email@example.com) in order to find an arrangement.
Withdrawal from stock :
Customers wishing to collect their package from the Saddlery Nina's stock can do so completely free of charge.
The buyer will be notified by e-mail when his package is ready, he will then have to come and collect his package at the address of the saddlery:
Rue des Combattants 39 A
6900 Marche en Famenne
The times of parcel collection are displayed on www.horaires.sellerienina.be and are reminded in the confirmation email.